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FAQ

Frequently asked questions:

Q: Is shopping on this website safe?
A: Absolutely – Dr K Soap Company takes every precaution to safeguard your personal information and your details are never disclosed to third parties. Payments are handled securely through Bigcommerce and Paypal / Stripe - for more information on Paypal security, please see here.

Q: Do you ship internationally?
A: Yes! Dr K ships all over the world. Please see the shipping information page for costs to send to your country.

Q: Do you provide free samples?
A: Unfortunately we do not provide free samples. However, if you are a blog or magazine editor and would like to review one of my products, please contact me to enquire about our reviewer discounts.

Q: I own a retail store, do you offer wholesale pricing?
A: Yes! To sign up for wholesale pricing, please visit the wholesale application page.

Q: Do you have a retail outlet?
A: Dr K Soap Company does not (yet) have a brick-and-mortar store but our products are available in several stockists around the world. See the stockists page for a store near you!