Shipping policy

FREE SHIPPING FOR ALL ORDERS OVER €75!

We endeavour to ship all orders within 1-2 working days. Thereafter, estimated postal delivery times are as follows:

Ireland: 1 to 2 working days*
UK: Deliveries to the UK are paused until further notice.
Italy, Spain, Portugal: 5 to 7 working days*
Rest of Europe: 5 to 8 working days*
USA Express: 4 to 6 working days*
Rest of World: 5 to 20 working days*, varies according to destination.

*Availability / Delays: The above delivery times and last posting dates are ESTIMATED and delays can occur after dispatch which are out of our control (eg. customs delays, local road conditions, etc). While we make every attempt to keep sufficient stock of each product, there are times when a particular item will need to be manufactured, especially for bulk purchases. In this case, you will be contacted to confirm your order. If you accept the new order, please allow an additional 4-5 business days for delivery. Please add 3-4 working days to the above estimates during the festive season.

Shipping costs:

We are currently offering FREE worldwide shipping for orders over €75. For orders under this amount, shipping costs are automatically calculated at time of checkout. We ship with An Post Postal Service or couriers and charge at or below the actual cost of shipping. Orders weighing greater than 2kg shipping weight will be quoted for separately via email. Please note that the buyer will be responsible for any customs duties / taxes levied on the import of items into their country.

TAX:

VAT is included in the final price for all orders delivered to an address within the European Union (EU). The final product price will be displayed during checkout after selecting shipping destination. If you ship to an address outside the EU, sales tax will be deducted at checkout. Dr K Soap Company is VAT registered in Ireland.

OTHER CHARGES:

Import duties, taxes, and related charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what your additional costs will be prior to buying. Alternatively, use the import duty calculator at SimplyDuty.